This Privacy Policy explains how Easy Procure Technologies Pvt. Ltd. ("Easy Procure", "we", "us") collects, uses, shares and protects personal data when you use our website and platform. We are committed to handling personal data responsibly and in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP) and other applicable laws.
Information we collect
We collect the following categories of personal data:
- Information you provide — name, work email, company, phone number and any details you share when you book a demo, contact us, or subscribe to our newsletter.
- Account and usage data — when you use the platform, data your team enters and operational records generated through normal use.
- Technical data — IP address, browser type, device information and pages visited, collected through cookies and similar technologies (see Cookies).
How we use your data
We use personal data to:
- Respond to demo requests, enquiries and support tickets
- Provide, operate and improve the platform and website
- Send you product updates and marketing you have opted into
- Maintain security, prevent fraud and meet legal obligations
We rely on your consent for marketing communications and on legitimate business interests and contractual necessity for operating the service.
Cookies
We use essential cookies that are always on, and optional analytics cookies that load only after you consent through our cookie banner. You can change your choice at any time. Analytics help us understand how the site is used so we can improve it; we do not sell personal data.
Sharing your data
We share personal data only with:
- Service providers who help us run the business (for example, email delivery, analytics and hosting), under contracts that require appropriate safeguards.
- GST Suvidha Providers (GSPs) and government systems, strictly as needed to generate e-invoices and e-way bills on your behalf.
- Authorities, where required by law.
We do not sell your personal data.
Data retention
We retain personal data for as long as needed to provide the service and to meet legal, tax and compliance obligations, after which it is deleted or anonymised.
Your rights
Subject to applicable law, you have the right to access, correct, update and erase your personal data, to withdraw consent, and to raise a grievance. To exercise these rights, contact us at the address below.
Security
We apply administrative, technical and organisational measures to protect personal data. See our Security page for details.
Grievance officer
For privacy questions or to exercise your rights, contact our Grievance Officer at admineasyprocure@gmail.com. We will respond within the timelines required under applicable law.
Changes to this policy
We may update this policy from time to time. Material changes will be notified through the website or by email where appropriate. The "last updated" date above reflects the latest revision.